Frequently Asked Questions
Everything you need to know about your Chanak shopping experience.
How can I track my order?
Once your order is shipped, you will receive an email and SMS with a tracking link. You can also track your shipment directly through the 'My Orders' section on our website.
What is Chanak's return and exchange policy?
We offer a 15-day hassle-free return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.
How do I ensure I choose the right size?
Each product page features a detailed 'Size Guide' with measurements in inches and centimeters. We recommend comparing these measurements with a well-fitting garment you already own.
Does Chanak ship internationally?
Currently, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary by location and will be calculated at checkout.
How should I care for my Chanak apparel?
To maintain the quality of your garments, we recommend following the specific care instructions on the inner wash tag. Generally, cold machine washes and air drying help preserve fabric longevity.